Privacy Statement

Protecting the privacy of our users is important to Havells-Sylvania; therefore we conduct our business in compliance with applicable laws on data privacy protection and data security. This Policy applies to Havells-Sylvania and all of its subsidiaries and affiliates around the world. References to ‘Havells-Sylvania’ in this policy refer to Havells-Sylvania, its subsidiaries and its affiliates. We hope the policy outlined below will help you understand what data Havells-Sylvania may collect, how Havells-Sylvania uses and safeguards that data and with whom we may share it. Therefore we encourage you to read this Privacy Policy carefully.

This Privacy Policy may be changed from time to time and without further notice. Your continued use of the Site after any such changes constitutes your acceptance of the new terms.

What is covered in this policy?

This Policy is divided into the following sections:

1. Collection and Processing of Personal Data
2. "Cookies" – Information stored automatically on your computer
3. Use of Personal Data and Purpose Specification
4. Disclosure and Purpose of Limitation
5. Freedom of Information
6. External Link
7. Collection and Processing of Personal Data of Children
8. Security
9. Questions and comments

1. Collections and Processing of Personal Data

Information you volunteered: personal data

Personal data is any information that allows an individual to be identified. The types of personal data Havells-Sylvania may collect include the person’s name, title, company affiliation, address, and phone number and email address.

Havells-Sylvania will not collect any personal data about you, unless you voluntarily provide us with it or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.

Information automatically logged: non-personal data.

When you visit our Websites, our Web server may automatically record non-personal data e.g. the name of your Internet browser, service provider, the Website from which you visit us, and average time spent on the site, pages viewed. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

2. “Cookies” – Information stored automatically on your computer

A “cookie” is information that a website puts on a visitor´ s hard drive so that it can remember pieces of information about them when they next visit the website or a related website.

SLI may use cookies to follow the preferences of our visitors and optimize our websites accordingly. Cookies can help us in many ways, it allows us to tailor a website to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.

Additional personal data is only stored if volunteered by you.

3. Use of Personal Data and Purpose Specification

Commercial purposes

The information you do provide us with is used in the course of our customer relationship in order to facilitate your inquiries, process your order or provide you access to specific information or offers. In addition, to improve our service we may maintain - only to the extent necessary - an order history for your account and share it with our worldwide affiliates to better understand your business needs and how we can improve our products and services; or we may use personal data to contact you about a Havells-Sylvania offer in support of your business needs or to conduct online surveys to understand better our customers´ needs.

Naturally your participation is completely voluntary. Should you not consent, you can inform us at any time by postal letter, so that we can specifically prohibit the use of your data accordingly. Please refer to contact:

Havells Sylvania
Fixtures Netherland B.V.
Norbert Vitha
P.O. Box  6310
2001 HH  Haarlem
Netherlands
Phone: (+32) 235158111
Fax: (+32) 235317286
Email: 
 
 

4. Disclosures and Purpose of Limitation

Havells-Sylvania will collect, use or disclose personal data supplied by you only for the purposes disclosed to you, we will not give away or sell your personal data and will not authorize our business partners to do so, unless the disclosure:

(i) Is necessary to prepare, negotiate and perform a contract with you;
(ii) Is required by law or the competent governmental or judicial authorities;
(iii) Is necessary to establish or preserve a legal claim or defense;
(iv) Is necessary to prevent fraud or other illegal activities, such as willful attacks on Havells-Sylvania information technology system.

With your consent Havells-Sylvania may use personal data for direct marketing, including sending of details of Havells-Sylvania´s offers on products and services. If at any stage you object to Havells-Sylvania´s use of your personal data for direct marketing, you may choose to unsubscribe to its receipt.

Our employees, agencies, and retailers (business partners) are obliged by us to respect confidentiality and abide by Global Business Standard of Havells-Sylvania.

5.Freedom of Information

Upon written request, our retailers or we will inform you by letter, what personal data is sorted by us as defined by local law. If such data is incorrect, we will correct that information at your request. Please refer to:

Havells Sylvania 
Fixtures Netherland B.V.
Norbert Vitha
P.O. Box  6310
2001 HH  Haarlem
Netherlands
Phone: (+32) 235158111
Fax: (+32) 235317286
Email: 
 
 

6. External Link

This site may include links to other websites. We are not responsible and do not accept any responsibility for the privacy policies and practices or contents of these websites. Visitors are encouraged to review the data privacy policies posted on these (and all) third party sites.

7. Collections and Processing of Personal Data of Children

We will not knowingly collect, use, or distribute to third parties personal data from children without insisting that they seek prior parental or guardian´ s consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental or guardian’s consent pursuant to local law and regulations or to protect a child.

8. Security

Havells-Sylvania uses technical and organizational security measures in order to protect your personal data against accidental or intentional manipulation, unlawful destruction, and loss or against unauthorized access or disclosure. Our security procedures are continually enhanced as new technology becomes available.

Havells-Sylvania Web my contain links to other Websites which are not covered by this privacy policy. We are not responsible for the privacy practices or the content of other Websites.

9. Questions and comments

If you have any questions regarding the Privacy Policy of Havells-Sylvania online or the data protection you can refer to:

Havells Sylvania 
Fixtures Netherland B.V.
Norbert Vitha
P.O. Box  6310
2001 HH  Haarlem
Netherlands
Phone: (+32) 235158111
Fax: (+32) 235317286
Email: